Privacy Policy

1. Information We Collect

When you use SmartVChat AI, we may collect:

• Account information (name, email address)
• Chat messages and interactions with AI chatbots
• Technical information (IP address, browser type, device information)
• Usage analytics and performance data

2. How We Use Your Information

We use collected information to:

• Provide and improve the Service
• Generate AI responses
• Monitor usage and enforce limits
• Integrate with third-party services (when authorized)

3. Data Sharing - Your Responsibility

YOU ARE SOLELY RESPONSIBLE FOR ANY PERSONAL OR SENSITIVE INFORMATION YOU CHOOSE TO SHARE WITH THE AI CHATBOTS. By using the Service, you acknowledge that:

• You share data entirely at your own discretion and risk
• SmartVChat AI cannot control what information you choose to provide
• You should not share sensitive personal, financial, or confidential information
• Any data you share may be processed by AI systems and third-party integrations

4. Third-Party Integrations

The Service may integrate with third-party platforms (such as HubSpot, AI providers). When you use these integrations:

• Your data may be shared with these third parties
• Third-party privacy policies and terms apply
• SmartVChat AI is not responsible for third-party data handling

5. Data Security Disclaimer

WHILE WE IMPLEMENT REASONABLE SECURITY MEASURES, NO SYSTEM IS COMPLETELY SECURE. SmartVChat AI cannot guarantee the security of your data and is not liable for any data breaches or unauthorized access.

6. Data Retention

We retain your data for as long as necessary to provide the Service or as required by law. Chat history may be stored to improve AI responses and Service functionality.

7. Your Rights and Responsibilities

You have the right to:

• Request deletion of your account and associated data
• Control what information you share with the Service

You are responsible for:

• Making informed decisions about data sharing
• Complying with applicable privacy laws in your jurisdiction
• Understanding the risks of sharing personal information with AI systems

8. International Data Transfers

Your data may be processed and stored in various countries. By using the Service, you consent to international data transfers.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this Privacy Policy at any time without notice. Continued use of the Service constitutes acceptance of the updated policy.

11. Limitation of Liability

SMARTVCHAT AI IS NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR DATA SHARING DECISIONS OR ANY UNAUTHORIZED ACCESS TO YOUR INFORMATION.

12. Contact Information

For privacy-related questions, contact us at: smartvchatbot@gmail.com

13. Consent

BY USING THE SERVICE, YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, AND PROCESSING OF YOUR DATA AS DESCRIBED IN THIS PRIVACY POLICY AND ACKNOWLEDGE THAT YOU SHARE ALL INFORMATION AT YOUR OWN RISK.